Two Utah Office of Inspector General (UOIG) employees conducted an onsite visit with a Medicaid provider in Weber County. They met with representatives from the provider’s office to discuss internal billing policies and procedures. During the visit guidance and onsite training was provided. They were able to identify for the provider an area for possible improvement in tracking and monitoring payments received for Medicaid patients.
Having onsite visits with Medicaid providers is more than just finding errors. It is an opportunity to see if UOIG can help providers participate more successfully in the program. The office works hard to let the providers know that onsite visits are designed to help them not only be in compliance with Medicaid policies, but to find new or better ways to participate. This approach to oversight benefits the program through improved provider participation and better safeguarding of taxpayer dollars and resources.
To learn more about UOIG, please visit us at https://oig.utah.gov or contact our Public Information Officer at (385) 831-5397.
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